Covid-19 Benefit Claims

During the 'Transition to Endemic' Phase starting April 1, 2022, all benefit claims related to COVID-19 cases will be processed as Service Diseases.

Service Illness refers to an illness caused or derived from work as listed in the Fifth Schedule, Workers' Social Security Act 1969 (Act 4).

If an employee is an Insured Person (OB) of SOCSO who wants to make a claim for benefits for a case of COVID-19, the claim is still eligible to be considered, but is limited to jobs that are exposed to biological agents and the presence of infections among healthcare workers.

Eligible OBs will receive benefits under the Occupational Accident Scheme or Disability Scheme.

Benefits under the Employment Injury Scheme

Medical Benefit
Temporary Disablement Benefit
Permanent Disablement Benefit
Constant-attendance Allowance
Physical or Vocational Rehabilitation
Dependant's Benefit
Funeral Benefit
Education Benefit

Invalidty Scheme Benefits

Invalidity Pension
Invalidity Grant
Constant-attendance Allowance
Survivors' Pension
Physical or Vocational Rehabilitation & Dialysis
Funeral Benefit
Education Benefit

Benefit Application

The application method to claim SOCSO benefits for the case of COVID-19 is the same as the claim for an accident at work, which is by completing Form 34 (Notice and Benefit Claim Details Form).

Applications can be made manually and submitted to the nearest SOCSO office.

Employers can submit an application online through the Benefit Application Portal at the link https://faedah.perkeso.gov.my by logging in using the same username and password as for the ASSIST Portal.

COVID-19 Benefit Application

Soalan Lazim

Why are benefit claims for COVID-19 cases processed as Service Diseases?

Benefit claims for cases of COVID-19 are processed as a Service Disease because COVID-19 is listed as a disease specified in the Fifth Schedule, Act 4. It can be considered a Service Disease if it meets the conditions set out under Section 28, Fifth Schedule, Part VII Biological Agents No. 10.

Who is eligible to apply for benefit claims for COVID-19 cases under Service Diseases?

Individuals who are among health care workers such as in:

Hospital
Clinic
Dental clinic
Medical laboratory / research
Day care center
Rehabilitation center / physio
Elderly / mental care center
Dialysis treatment center
Maternity and child care center

What are examples of Service Diseases?

Among other infectious diseases that are also placed under the Service Diseases category are Nipah virus, Tuberculosis (whooping cough) and Leptospirosis (mouse urinary disease).

What is SOCSO's rationale for processing benefit claims in cases of COVID-19 as a Service Illness now?

The implementation of the benefit claim process related to the case of COVID-19 as a Service Disease is seen to be timely when economic activity throughout the country begins to show positive development. It is also in line with the 'exit strategy' initiated by the Government for the country to return to an almost normal life after more than two years of fighting with COVID-19.

When does the effective date of claiming benefits related to the case of COVID-19 as a Service Disease start?

The effective date of claiming benefits related to cases of COVID-19 as a Service Disease begins on April 1, 2022, in line with the country's transition into the 'Transition to Endemic' Phase. All benefit claims related to COVID-19 cases for the date OB is confirmed positive on 1 April 2022 and after that date will be processed as a Service Disease.

If an employee is confirmed positive for COVID-19 before 1 April 2022, is it eligible to apply for benefits?

Yes, Insured Persons (OB) who are confirmed positive for COVID-19 before April 1, 2022, SOCSO will still process the claim as a Work Accident.

What is the channel for any questions and further information regarding this matter?

Please refer to the PERKESO website at the link www.perkeso.gov.my
Contact the SOCSO Careline number at 1-300-22-8000
Email to This email address is being protected from spambots. You need JavaScript enabled to view it.

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1-300-22-8000