Online Statistic Transaction 2020
Online Transaction Statistic
1) Online Transaction Statistic
| No | Services | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Complaint / Enquiry | 101 | 60 | 91 | 80 | 95 | 77 | 103 | 128 | 118 | |||
| 2 | Customer Satisfaction Survey | 10,586 | 8,791 | 9,841 | 8,319 | 8,800 | 7,766 | 10,238 | 9,589 | 9,506 | 9,964 | ||
| 3 | ASSIST Portal *Number of payment transaction (Act 4 & Act 800) |
945,522 | 942,444 | 979,746 | 955,322 | 1,027,773 | 991,965 | 1,018,940 | 976,510 | 991,745 | |||
| 4 | MATRIX Portal *(Number of MATRIX Portal Transaction) |
26,524 | 45,297 | 94,879 | 198,783 | 47,565 | 72,479 | 26,748 | 25,481 | ||||
| 5 | SURI Portal *(Number of SURI Portal Transaction) |
1,380 | 1,014 | 1,082 | 628 | 903 | 854 | 1,033 | 1,278 | 1,018 | 1,435 | ||
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