ONLINE STATISTIC TRANSACTION

1) Online Statistic Transaction

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Complaints / Enquiry 110 117 137 77 56 124 120 94 112 97
2 Portal Feedback 6,106 6,593 7,732 6,514 5,992 11,626 9,332 7,538 6,261
3 e-Survey 630 224 315 290 187 69 256 279 168 174
4 ASSIST Portal
*Number of payment transaction
783,629 781,443 806,411 807,327 785,320 809,533 820,032 866,371 826,338 859,366
5 MATRIX Portal
*(Number of MATRIX Portal Transaction)
16,595 22,000 37,456 35,729 114,793 53,833

2) PERKESO Counter Service Statistic Transaction (Malaysia)

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Okt Nov Dec
1 Employer / Employee Registration 6,425 5,331 6,694 6,425 9,445 11,775 9,112 8,997 8,130
2 Contribution Payment 3,211 3,056 4,251 3,825 18,408 8,477 4,469 4,394 4,389
3 Benefit Form Submission 14,471 12,579 24,948 26,279 16,000 19,510 18,267 20,991 21,403
4 Complaint & Statement of Insured Person / Dependance 1,543 1,161 1,507 1,282 1,562 2,048 1,758 1,814 2,034
5 Enquiries
32,104 25,477 35,458 29,077 29,221 34,915 31,558 35,941 36,074

Menara PERKESO, Jalan Ampang, Kuala Lumpur

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1-300-22-8000

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