Online Transaction Statistic

1) Online Transaction Statistic

No Services Jan Feb Mac Apr Mei Jun Jul Ogo Sep Okt Nov Dis
1 Complaint / Enquiry 56 76 97 50 79 69
2 Portal Feedback 159 167 182 108 125 145
3 e-Survey 1,389 3,055 3,727 3,556 N.A N.A
4 ASSIST Portal
*Number of payment transaction
(Act 4 & Act 800)		 864,790 834,085 916,416 872,108 916,995 911,548
5 MATRIX Portal
*(Number of MATRIX Portal Transaction)		 18,062 21,630 30,018 26,689 113,948 45,802

2) PERKESO Counter Service Transaction Statistic (Malaysia)

No Services Jan Feb Mac Apr Mei Jun Jul Ogo Sep Okt Nov Dis
1 Employer / Employee Registration 6,157 6,859 7,233 5,170 7,403 8,029
2 Contribution Payment 3,941 3,875 4,244 3,180 11,806 6,721
3 Benefit Form Submission 14,717 14,983 17,885 12,555 16,257 17,217
4 Complaint & Statement of Insured Person / Dependence 1,624 1,656 1,904 1,607 2,636 2,167
5 Enquiries
 32,578 30,951 31,354 21,551 34,077 31,879

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