Online Transaction Statistic

1) Online Transaction Statistic

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Complaint / Enquiry 101 60 91 80 95 77 103 128 118
2 Customer Satisfaction Survey 10,586 8,791 9,841 8,319 8,800 7,766 10,238 9,589 9,506 9,964
3 ASSIST Portal
*Number of payment transaction
(Act 4 & Act 800)		 945,522 942,444 979,746 955,322 1,027,773 991,965 1,018,940 976,510 991,745
4 MATRIX Portal
*(Number of MATRIX Portal Transaction)		 26,524 45,297 94,879 198,783 47,565 72,479 26,748 25,481
5 SURI Portal
*(Number of SURI Portal Transaction)		 1,380 1,014 1,082 628 903 854 1,033 1,278 1,018 1,435

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