Below are the terms of use for the Social Security Organisation (SOCSO) website and your rights and obligations when accessing and / or using services of this website.

Accessing this website is deemed to be acknowledge and agreed by these general terms and conditions, or specific conditions set by SOCSO where applicable, and this constitutes an agreement between you, the customer, and us, SOCSO as the website service provider for the access and use of this website.

Limitation of Liability

You understand and agree that SOCSO is not responsible for any loss, directly or indirectly, related to or specific, consequential or 'exemplary', including but not limited to damages for loss of profits, goodwill or other intangible losses resulting from:

  • The use or inability to use this service;
  • Cost of procurement and replacement service following the purchase of any goods, data, information or services or messages received or transactions made through or from this website;
  • Access without permission or change in transmission or your data;
  • Statements or actions of third parties on the site; or
  • Other matters related to this website.

Link to other websites

SOCSO may provide links to other websites. Such websites are owned and operated by third parties and therefore SOCSO has no control over such sites and resources. You acknowledge and agree that SOCSO is not responsible for external sites or resources and does not endorse and is not responsible for any content, advertising, products or other materials available on such sites and resources. You further acknowledge and agree that SOCSO is not responsible, directly or indirectly, for any damage or loss caused by or alleged to be the cause of or associated with the use of or reliance on any content, goods or services provided on or through any such site or resource.


SOCSO may terminate your access to the entire the service or any part thereof and to any related services at any time, with or without cause or notice with immediate effect. SOCSO may also terminate or suspend your account for inactivity, which is defined as the failure to use the website services through your account for a certain period. You agree that SOCSO will not be liable to you or any third party for the termination of your access to the service.

Changes to the Terms & Conditions of Service

SOCSO reserves the right to make changes, modifications, deletions or additions to the terms and conditions at any time either with or without prior notice. However, in the event of an emergency or to protect the security of the website or in circumstances beyond its control, where SOCSO finds the need to change, modify, delete or add to these conditions, it may do so without prior notice. It is agreed that you will access and review these terms and conditions from time to time to take cognizance of any change, modification, deletion or addition to date. You further agree and accept that your continued access and use of the terms and conditions (as varied or modified from time to time) shall be deemed to your acceptance of any change, modification, deletion or addition to these terms and conditions.

Modification to Services

SOCSO reserves the right to modify or terminate the service (or part of the service) either temporarily or permanently, at any time with or without notice. You agree that SOCSO will not be liable to you or any third party for any modification, suspension or discontinuance of the service.


These terms and conditions are to be be read together with the Privacy Policy, Security Policy, including Online Security, and other terms, whether special or standard. If any terms of the Privacy Policy, Security Policy, including Online Security and other terms whether special or standard are inconsistent or in conflict with these terms and conditions, you agree that SOCSO has the authority to apply any of the terms and conditions, whether special or standard at its discretion.

If any provision of these terms or conditions is unlawful or invalid due to any current or future law or regulation, the aforementioned provision will be removed and these conditions will be construed as if the invalid provision does not exist, and these conditions together with the other provisions will be enforced without being affected by the unlawful or invalid provision.

Sekiranya mana-mana peruntukan terma-terma atau syarat-syarat ini menyalahi undang-undang atau tidak sah di sisi undang-undang atau peraturan-peraturan sekarang atau yang akan datang, peruntukan tersebut akan diasingkan dan syarat-syarat ini akan ditafsirkan seolah-olah peruntukan yang tidak sah itu tidak wujud dan syarat-syarat ini bersama-sama peruntukan lain akan berkuatkuasa sepenuhnya tanpa dijejaskan oleh peruntukan yang menyalahi undang-undang atau yang tidak sah.

Menara PERKESO, Jalan Ampang, Kuala Lumpur

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